PRIVACY POLICY
Southland Dental – Medicine Hat, Alberta
Effective Date: May 2025
Southland Dental is committed to protecting the privacy, confidentiality, and security of your personal information. This policy outlines how we collect, use, and safeguard the data you provide to us.
1. What Information We Collect
We may collect the following types of information when you contact us, book an appointment, or visit our clinic:
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Contact details (name, phone number, email, address)
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Medical and dental history
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Insurance and billing information
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Health care numbers or identification
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Website usage data (when you access our online forms or browse our site)
2. How We Use Your Information
Your information is collected and used only for legitimate purposes, including:
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Providing dental care and treatment
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Communicating with you regarding your care
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Managing appointments, records, and billing
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Submitting claims to insurance providers
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Improving our clinic services and website functionality
3. Consent
By providing your information to Southland Dental, you consent to its collection and use for the purposes listed above. You may withdraw consent at any time, subject to legal and contractual obligations.
4. Data Protection
We implement industry-standard administrative and technical safeguards to protect your information. Access to personal data is restricted to authorized clinic staff.
5. Third-Party Disclosure
We do not sell, rent, or trade your information. Your data may be shared only with:
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Insurance companies (as authorized)
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Referral specialists (with your consent)
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Regulatory bodies (if required by law)
6. Access & Corrections
You have the right to request access to your personal records and request corrections as needed. Please contact us directly for assistance.
7. Website & Cookies
Our website may use cookies to improve user experience and track analytics. You may disable cookies through your browser settings.
8. Contact Us
If you have questions or concerns about your privacy, please contact us:
2020 Strachan Rd SE, Medicine Hat, AB T1B 0M9
(587) 750-4111