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PRIVACY POLICY

Southland Dental – Medicine Hat, Alberta

Effective Date: May 2025

Southland Dental is committed to protecting the privacy, confidentiality, and security of your personal information. This policy outlines how we collect, use, and safeguard the data you provide to us.

1. What Information We Collect

We may collect the following types of information when you contact us, book an appointment, or visit our clinic:

  • Contact details (name, phone number, email, address)

  • Medical and dental history

  • Insurance and billing information

  • Health care numbers or identification

  • Website usage data (when you access our online forms or browse our site)

2. How We Use Your Information

Your information is collected and used only for legitimate purposes, including:

  • Providing dental care and treatment

  • Communicating with you regarding your care

  • Managing appointments, records, and billing

  • Submitting claims to insurance providers

  • Improving our clinic services and website functionality

3. Consent

By providing your information to Southland Dental, you consent to its collection and use for the purposes listed above. You may withdraw consent at any time, subject to legal and contractual obligations.

4. Data Protection

We implement industry-standard administrative and technical safeguards to protect your information. Access to personal data is restricted to authorized clinic staff.

5. Third-Party Disclosure

We do not sell, rent, or trade your information. Your data may be shared only with:

  • Insurance companies (as authorized)

  • Referral specialists (with your consent)

  • Regulatory bodies (if required by law)

6. Access & Corrections

You have the right to request access to your personal records and request corrections as needed. Please contact us directly for assistance.

7. Website & Cookies

Our website may use cookies to improve user experience and track analytics. You may disable cookies through your browser settings.

8. Contact Us

If you have questions or concerns about your privacy, please contact us:

 2020 Strachan Rd SE, Medicine Hat, AB T1B 0M9
(587) 750-4111

southland@abledentalgroup.com

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